Taking care of bad debt, so you can take care of your business.
Debt Collection, Smart Recovery that gets results.
Legal Collections, Client Support & Transparency.
You’re in Safe, Registered Hands.
About Us
Whether you are managing a school, a medical practice, or a growing company, unpaid accounts can quietly drain your time and focus. You have more important things to do than chase payments, like taking care of people and keeping your business running smoothly.
That is where we come in. We believe that debt collection should be simple, transparent, and respectful.
Our model is built around one promise:
No success, no fee.
We also make sure you receive your capital first before we deduct our fee. This approach is one of the reasons our clients stay with us for years. Every client receives monthly reports, clear communication, and peace of mind knowing they are working with a professional, registered, and ethical collection partner.
We are proud members of the Council for Debt Collectors and the Association of Debt Recovery Agents (ADRA). Our work always meets the highest standards of compliance and fairness since 2004.
Services
Our Services
At Van Heerden & Partners, we know that no two clients are the same. Every business, school, or practice has its own rhythm and its own challenges when it comes to recovering payments. That is why our approach is personal, transparent, and built around your specific needs.
Debt Collection
Our core service is ethical, results-driven debt recovery.
We handle every stage of the process for you, including:
- Tracing and contacting debtors by phone, email, SMS, and mail.
- Negotiating repayment arrangements that work for both sides.
- Managing account reconciliations and fund allocations.
- Using leading technology such as Lexpro, Customer Profile Bureau (CPB) – Itc for accuracy and compliance.
We focus on communication and consistency, not confrontation. Each debtor interaction is handled professionally to ensure positive outcomes and maintain goodwill wherever possible.
Legal Collections
Sometimes, recovery requires a formal legal process. When that happens, we make sure you are fully covered without the added stress.
Through our long-standing partnership with Kemp & Associates Attorneys, we offer a complete legal recovery service.
This includes:
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Drafting of Section 58 documents.
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Issuing summons and obtaining judgments.
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Setting up Emolument Attachment Orders for ongoing payments.
All legal proceedings are handled at no cost to our clients. Legal fees are recovered directly from the debtor.
Client Support and Reporting
We believe that transparency builds trust. Every client has access to regular updates, clear reports, and open communication channels.
What you can expect:
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Monthly pay-over statements showing all recovered funds.
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Progress reports with detailed breakdowns of active accounts.
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Independent trust account audited annually for full accountability.
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Dedicated client liaison officers available for assistance and feedback.
You will always know where things stand, what has been collected, and what steps are next.
Trusted By Many
Industries We’ve Supported:
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Education: 25 Schools and learning institutions.
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Medical: 220 Doctors, specialists, and trauma units.
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Pharmaceutical: 15 Independent pharmacies.
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Corporate: 50 Private businesses and professional firms.
For more than twenty years, Van Heerden & Partners has supported clients across these industries with ethical and effective debt recovery. Our independent trust account is audited annually, giving clients peace of mind that their funds are managed with accuracy and transparency.
Over 140, 000
Successful Recoveries
Ethical, Compliant and Professional
All our collectors are individually registered and trained to act with professionalism and respect. Our trust account is managed under Section 20 of the Debt Collectors Act and audited every year to maintain full compliance.
We take our responsibility seriously because our clients place their trust in us.
Client Testimonials
Phone
021 981 7345
Veronica de Kock – Manager
manager@vhcollections.co.za
Address
Unit 6, Roslyn Corner
3A Roslyn Street, Springbok Park
Cape Town, 7560
Trading Hours:
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Monday to Thursday: 08h00 – 16h30
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Friday: 08h00 – 15h00
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Saturday, Sunday & Public Holidays: Closed